At Brick Stems, your privacy is a top priority. This policy outlines how we collect, use, and protect your information when you purchase our custom car kits or browse our website.
1. Information We Collect
To fulfill your orders and provide a seamless building experience, we collect the following:
- Order Details: Name, shipping address, billing address, and email for delivery and order updates.
- Payment Information: Payments are processed securely through our third-party partners. We do not store your full credit card or financial details on our servers.
- Technical Data: Standard website "cookies" to remember your shopping cart and analyze site traffic to improve our product layouts.
2. How Your Information is Used
We use your data strictly for the following purposes:
- Processing, packaging, and shipping your Brick Stems car sets.
- Sending automated tracking numbers and order confirmations.
- Providing customer support for any missing bricks or building instruction queries.
- If you opt-in, sending occasional updates regarding new custom builds or site-wide sales.
3. Data Sharing & Security
We do not sell, rent, or trade your personal information. We only share data with essential service providers, such as:
- Shipping Carriers: (e.g., USPS, UPS, FedEx) to deliver your products.
- Payment Gateways: To securely authorize and complete your transactions.
- Email Services: To manage our communication with you.
4. Your Rights & Control
You have the right to access, update, or request the deletion of your personal information at any time. If you wish to unsubscribe from any marketing materials, you can do so via the "Unsubscribe" link in any of our emails.
5. California Privacy Rights (CCPA)
As a California-based business, we comply with the CCPA. Residents have the right to request disclosure of what personal information is collected and to request its deletion. We do not sell personal data to third parties.
6. Contact Us
For any questions regarding this policy or your data, please reach out to our support team directly through our website's contact portal.